I agree with @marco97 the whole subject is on how to make this game free2play. Most games you pay monthly, wouldn't have all these bugs, and I wouldn't feel confident that even if they made this game a monthly paid game, you would see less bugs, being as the condition it is in now. The dshop isn't going anywhere, so only way seems to be "free2play" is just play and avoid the dshop, no matter how much you can benefit from it. I know many players who don't use the dshop and play for fun.
The way the companys have changed the game has only put pressure on the players to need to be the "best" so we have become too dependent on dshop, for Pve/Pk. Making it a pay monthly game isn't going to make it any better, dshop is the root of the problem and it needs to be solved in the right way. In 2moons days, dshop was a cute extra feature where if you "wanted" to buy something fun, but it wasn't really in demand to "play". So if everyone could start posting actual ideas on how to solve the dshop problem, it would be really helpful.
I've played this game since 2Moons and have been in guildsbut now I, like some others only want to play solo PVE and grind mobs, so mycomments are from that perspective. (feel free to critique them as I may havemade glaring errors J)
There has to be a balance. If you focus purely on guilds,PVP or party dungeons you will be missing out on players who like to solo. Toaddress this, make similar items available in both solo and party dungeons.Just make it harder for solo, this will still encourage parties due to theeasier drops but would also give solo players a chance to get all items forthings like Perps.
Remove ‘sitting character’ personal shops and introduce anAgency which remains open when you log out (like Aion). If you also disconnectAFK characters after a certain time it will remove spammers and AFKers (Fishingcould be an exception as long as you remove the option to speak/shout while infishing mode)
A sustainable Free to Play model is the only choice in myopinion, and is the main attraction for me as it gives the flexibility to playwhen you want without ongoing cost. Too many existing players would just notpay given the wait for new content and bugs existing in the current game. Thismeans the D Shop is an important feature to the company. To make it fairer onthe players make D Shop items tradeable thereby available to all. You couldalso make dil available in the D Shop which would get rid of dil buyers.
Provide basic items (Ring, necklace, costume) and allow aplayer to create a defined set of stats of their preference using a new craftingsystem (attack, Def, Res, Crit, Str, Dex etc up to a maximum cap). This willgive all players the ability to create personalised items. Crafting items couldbe made available in D Shop, drops and quest rewards. I would love that becauseno one item has everything you want.
Make all items stackable (buffs, argates etc.) as mostplayers have full stashes.