problems with the blackshot to enter to play

menagino1menagino1 Posts: 7Member Beginner
edited February 2018 Brazil Community
  • well this is my problem that I have since the last update happened. What happens when I can not play? Blackshot nose that happens first time that happens to me, never happened to me. This is my acc: menagino1 IGN: Cpt_XeduardoX I'm going to go to black star. I have pictures that prove that all this played time but now I can not play anymore I need an answer and I hope to fix the problem I have this is my email menagino1 @ gmail.

Comments

  • AFUBARGameMastersAFUBARGameMasters Posts: 127BS Game Master Master
    Hello menagino1,

    If you are having issues in trying to play the game please send a support ticket so we can help you there. 

    You can follow these steps below to submit a support ticket.

    1) Log in into the papayaplay website at https://www.papayaplay.com/portal.do

    2) Click on Support (It is located beside your ID at top right of the website.)

    3) Click on Blackshot SEA or Blackshot Global (Depending on which server the account you are having trouble in).

    4) Click on the 'Submit a request' on top right of the website.

    5) Fill in the support ticket.

    6) Click on Submit.

    If you have any other questions do not hesitate to contact us.

    Regards,
    DSH-AFUBAR.
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