problem with my premium a full

yauzhihengyauzhiheng Posts: 0Member Beginner
 i have a problem with the lucky draw i can't use or delete it and now i can't even buy any thing my premium a full all because of that lucky draw

Comments

  • AFUBARGameMastersAFUBARGameMasters Posts: 127BS Game Master Master
    Dear user,

    Please send us a Support Ticket and tell us on which item that is causing you problems in storage.

    You can follow these steps below to submit a support ticket.

    1) Log in into the papayaplay website at https://www.papayaplay.com/portal.do

    2) Click on Support (It is located beside your ID at top right of the website.)

    3) Click on Blackshot SEA or Blackshot Global (Depending on which server the account you are having trouble in).

    4) Click on the 'Submit a request' on top right of the website.

    5) Fill in the support ticket.

    6) Click on Submit.

    If you have any other questions do not hesitate contacting us. Have a nice day and have fun in game!

    Regards,
    DSH-AFUBAR.
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