[INFO] Account Recovery
Got your account stolen?
Went to that shaddy Cyber Cafe and got your account hacked?
Well, if you are experiencing such things fret not! Fill in the information provided below and send to our Support Email address at :
Once you have given us the needed information below we will proceed to recover your account.
*Do note try to fill in as much as you can. The more information you give, the better the chance for a successful account recovery!*
Send the information listed below to our email:
• How did the account theft happen (small description)?
• Account ID (login)
• Character Name (in game name)
• Previous Character Names (If you changed your name, write your previous names)
• Last email address (the last email address that you had in use on your account)
• Registered email address (the first email address that you had registered with when you created the account)
• Date of registration (When did you register? As accurately as you can remember. You can search your E-mail for any account registration E-mails related to Garena, Playone or BlackShot)
• Last Transactions IDs (the last 3 or more transactions IDs with a 9 digits code from your BC charges that you can find on your Xsolla email receipts)
• Last successful Login (date of your last successful login in BlackShot)
*Ensure that if you have detected suspicious activity to your account such as a sudden email change in your email. Immediately send the recovery request as soon as possible!*
Team BlackShot SEA
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