Pop-Up Shop Purchasing Issue due to Email Verification

GMCaptainGMCaptain Posts: 17Papaya Play God-Like

Ahoy Captains!

We understand that some users are having issues purchasing items on the Pop-Up Shop on our website. The below steps should help solve most of this issue:

1) Access your Papaya Play account by going to the website and clicking on your Account name on the top right. Select “My Account”.

2) If you have not verified your email address, there should be a message at the top that says “PLEASE VERIFY YOUR EMAIL ADDRESS”.

3) Click on “Edit” of your email, where it will show the current email you are using for your account. Next to it, you should see the button “Resend”. Click “Resend”.

4) This will resend your account verification email again. Once you receive it, follow its instructions to verify your email address.

After that, you should now be able to purchase from the Pop-Up Shop!

If you are still having issue even after following the steps above, please send a Ticket to the UWO Support Desk.

See you all on Seas!
- Team Uncharted Waters

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