lipodripolipodripo Posts: 2Member Beginner

Hi. I have a new account, I returned to the game after 8 years. I would like to top up GEM (red rubies) ... but after being redirected to the page a black shot and the number that I am interested in showing the message "You do not meet our payment requirements.
For details, see the frequently asked questions about technical support. [Connect]"
Why is this happening? Do you need to have some required level to be able to buy "GEM"?
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