Hello, Papaya staff are you there ?
Hello Papaya staff,
We are fast approaching one week mark since the game was launched. Since then there were many calls to
your staff/GM's and yet I haven't seen any GM's in game or any staff member replying on forum!
Are you there ?
My opinion is that you haven't reach the numbers you were hoping to get with this launch and you just jump of a sinking ship! No GM in game and no staff member active on forum whatsoever!
I will give you one week and I really hope you pull thru but if not I'm out of here asap!
Comments
I was wondering the same.... where are they after the release?
I told to myself i will give them some time till first maintenance to see what they will do for us.
Hello there.
Sorry for being so scarce. Our attention has mostly been focused on Discord. To be honest, I prefer forums, but I fall into the habit of paying more attention to Discord simple because it alerts me when I'm engrossed in another task.
That said, we're trying to be more proactive about making announcements both in-game and across multiple channels.
Things are quite hectic right now, and if anyone has a concern, the best course of action is to send a support ticket, since monitoring those is our priority.
did you guys post the discord link? i'm blind
https://discord.gg/CaJE5yMk
I understand that things are hard in the beginning and that is understandable, nobody expects everything to be flawless from the first try and no one is blaming you because of that!
But, IMHO the silence treatment we (the community) receive is the biggest problem at this moment!
As I said, no one expects things to be perfect but you have to talk to us.
Even now, the loggin is down and we have no official statement!
People in game are saying that tomorrow there will be a 2x drop event but where is this info ? Nothing in announcements, forum or discord. How can some people have knowledge about certain things and others not, how is this fair for the community ?
I'm not saying that there is a bad intention behind this but you have to see the problem, silence and the lack of communication is the true problem !
They keep saying in discord that they don't have access to the forum, but we keep seeing Bono posting on the forum.
They said they prefer discord because its easier and more people are posting there.
Yeah, and if someone messages me on Discord, a message pops up on my screen. And I have a hard time ignoring them. Which is a habit I could work on breaking.
But things are settling down and I'm trying to step up my forum presence.
To be honest Bono I visit the forum maybe once or twice a day, but Iam online on discord 24/7. I would say Discord is much better for interacting with the community than the forums.