Web Gacha

During the Manga web gacha when I would purchase boxes sometimes none would go to my inbox . I submitted a ticket then and I was given the items I won to my inbox later. I purchsed web gacha boxes during the last moonlight event , no issues everything went to my inbox fine . Now with these cuttlefish items I bought x4 x10 boxes and 0 items went to my inbox . I submitted a ticket and am waiting to hear back . Anyone else having this issue . My major problem is I have no record of the items I won as I did not take a screen shot . The other issue is having to wait and with me having to buy x160 more boxes I am feeling dissatisfied

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