[INFO] How can I get support?

GMSantaGMSanta
in Guidelines & Notices
BS 3 CHAR COVER PHOTO.png

Hello SEA Mercs,


If you are ever in need of assistance and don't know where to look, here's some platforms you can check out to get some support!


  1. Discord (https://discord.gg/XstAX5q) - Look for any SEA GM/GA for any general assistance, technical issues, questions etc. If this is an issue that we are unable to help resolve via Discord, we will direct you to the correct place.
  2. Facebook Group (https://bit.ly/ytseafbgroup) - You can share any feedback, ask any questions or raise any concerns you have here. If this is an issue that we are unable to help resolve via Facebook, we will direct you to the correct place.
  3. Support Ticket (https://www.papayaplay.com/portal.do?tp=support.request) - This is the one-stop platform for all support related issues. Account, bans, billing, bug reports, abuse reports etc. can all be done here.
  4. FAQ (https://vertigogames.helpshift.com/a/blackshot-sea/?hpn=1&han=0&p=web) - You may find the answers you need answered here already!
  5. Forum (Community section) - Feel free to post anything related to BlackShot SEA and we'll be sure to respond or guide you as we can.


Please feel free to reach out to us if you need any other assistance!


Have fun and see you around!


Team BlackShot SEA

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