Minos Gemstone quest issue

Hi we are wanting to clear this main quest and when we gather the sand stone from the Sphinx the game tell's us to go to talk to the Dark Moon Princess in Aioch but she's no outshide the Castle and either talking to the npc inside the castle or entering the dungeon in the Aioch Area it doesnt do anything...

How can we do to continue this quest? Is there any bug or we need to find here in another place???

Please help and thanks for your replys...

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