[Solution] Premium Shop - White screen

edited November 2020 in Techinical Support

Hello 4Story users,

If you are experiencing the "Premium Shop - White Screen" probably your antivirus is blocking some 4Story files.

Known antivirus giving this issue:

  • AVG
  • 360
  • McAfee


Solution:

  • Check in your antivirus quarantine for any 4Story file and restore them
  • Add 4Story to your antivirus's exceptions


NOTE: Feel free to reply here with more solutions/info to solve the "Premium Shop - White Screen", I will add them to the main post.

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